Service Requests 100% open

New York City, NY

What data is expected?

Non-emergency service requests (which some cities facilitate by dialing 3-1-1), covering issues such as graffiti, broken traffic lights, noise complaints, parking law enforcement, and potholes. Open service request data provides transparency about what types of requests are being requested and where, as well as how quickly requests are resolved. For Census purposes, service request data should at a minimum include: request type, responsible city department, location, and when the service was requested and fulfilled. (More info)

  • Date received
  • Location
  • Type or description
  • Status (open, closed, etc.)

How open is the data?

All answers

Question Answer Comment
Openly licensed Yes
Available in bulk Yes
Up-to-date Yes
Available free online Yes
Available free of charge Yes
In an open format XLS
findable 4
findable_steps searched "311" on the open data portal
Collected by government Yes
usability 3
collector_name 311
characteristics Date received, Location, Type or description, Status (open, closed, etc.)
location href=""">rel="nofollow"> - "311 Service Requests from 2010 to Present" on NYC Open Data

Meta data

Data location - "311 Service Requests from 2010 to Present" on NYC Open Data
Data licence
Data format   XLS
Reviewer   Stephen Larrick
Submitters   Stephen Larrick
Last modified   Sat Mar 03 2018 20:47:09 GMT+0000 (UTC)