Service Requests 100% open

Washington, DC

What data is expected?

Non-emergency service requests (which some cities facilitate by dialing 3-1-1), covering issues such as graffiti, broken traffic lights, noise complaints, parking law enforcement, and potholes. Open service request data provides transparency about what types of requests are being requested and where, as well as how quickly requests are resolved. For Census purposes, service request data should at a minimum include: request type, responsible city department, location, and when the service was requested and fulfilled. (More info)

  • Date received
  • Location
  • Type or description
  • Status (open, closed, etc.)

How open is the data?

All answers

Question Answer Comment
Openly licensed Yes
Available in bulk Yes District of Columbia Open Data DC
Up-to-date Yes City service requests (311) data is extensive. Archived years are separate by year. Current year is its own entry. Also, each service type has a "last 30 day" corresponding entry.
Available free online Yes Freely available however option to create an ArcGIS Online account in order to build web maps using ArcGIS Online.
Available free of charge Yes Freely available however option to create an ArcGIS Online account in order to build web maps using ArcGIS Online.
In an open format CSV, GeoJSON, JSON, KML, SHP
findable 4
findable_steps Search keyword 311 in http://opendata.dc.gov District of Columbia Open Data DC
licence_url https://creativecommons.org/licenses/by/4.0/
Collected by government Yes Shared by the DC Office of the Chief Technology Officer who administers http://opendata.dc.gov.
usability 3
collector_name Government of the District of Columbia Shared by the DC Office of the Chief Technology Officer who administers http://opendata.dc.gov.
characteristics Date received, Location, Type or description, Status (open, closed, etc.)
location http://opendata.dc.gov/datasets/all-city-service-reques - All City Service Requests in Last 30 Days, http://opendata.dc.gov/datasets/city-service-requests-i - City Service Requests in 2018 City service requests (311) data is extensive - categorized by year and also separately by type. Search keyword 311 in http://opendata.dc.gov to find them all.

Meta data

Data location   http://opendata.dc.gov/datasets/all-city-service-reques - All City Service Requests in Last 30 Days
   http://opendata.dc.gov/datasets/city-service-requests-i - City Service Requests in 2018
Data licence   https://creativecommons.org/licenses/by/4.0/
Data format   CSV, GeoJSON, JSON, KML, SHP
Reviewer   Alexandre Santos
Submitters   Alexandre Santos
Last modified   Tue Feb 27 2018 18:52:37 GMT+0000 (UTC)