Non-emergency service requests (which some cities facilitate by dialing 3-1-1), covering issues such as graffiti, broken traffic lights, noise complaints, parking law enforcement, and potholes. Open service request data provides transparency about what types of requests are being requested and where, as well as how quickly requests are resolved. For Census purposes, service request data should at a minimum include: request type, responsible city department, location, and when the service was requested and fulfilled. (More info)
Question | Answer | Comment |
---|---|---|
Openly licensed | Yes | |
Available in bulk | Yes | |
Up-to-date | No | Updated everyday but the weekends. We are putting process in place to automate the update to seven days a week. |
Available free online | Yes | |
Available free of charge | Yes | |
In an open format | CSV, RDF, TSV, XLS, XML | |
findable | 4 | |
findable_steps | Went to data.littlerock.gov, clicked Basic City Services tile and dataset was featured at the top of the page | |
licence_url | https://data.littlerock.gov/Basic-City-Services/Little- | Metadata states it is Public Domain |
Collected by government | Yes | |
usability | 3 | |
collector_name | City of Little Rock 311 | |
characteristics | Date received, Location, Type or description, Status (open, closed, etc.) | |
location | https://data.littlerock.gov/Basic-City-Services/Little- - 311 Service Requests 2016-Year to Date |