U.S. City Open Data Census
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Non-emergency service requests (which some cities facilitate by dialing 3-1-1), covering issues such as graffiti, broken traffic lights, noise complaints, parking law enforcement, and potholes. Open service request data provides transparency about what types of requests are being requested and where, as well as how quickly requests are resolved. For Census purposes, service request data should at a minimum include: request type, responsible city department, location, and when the service was requested and fulfilled. (More info)
| Question | Answer | Comment |
|---|---|---|
| Openly licensed | Yes | |
| Available in bulk | Yes | |
| Up-to-date | No | |
| Available free online | Yes | |
| Available free of charge | Yes | |
| In an open format | XLS | |
| findable | 4 | |
| findable_steps | I went to https://city.milwaukee.gov/home, clicked on "Download City Data" under the "find it fast section", then I was taken to "https://city.milwaukee.gov/mkedata#.WoXsqGeWyUk" where I clicked on "call center data" under the "City of Milwaukee Downloadable Data" section | |
| licence_url | https://city.milwaukee.gov/ImageLibrary/Groups/cityOpenD | Open Data Policy |
| Collected by government | Yes | |
| usability | 3 | |
| collector_name | Department of Administration/Information Technology | |
| characteristics | Date received, Location, Type or description, Status (open, closed, etc.) | |
| location | https://city.milwaukee.gov/ImageLibrary/Groups/cityOpenD - excel spreadsheet detailing service calls |