Non-emergency service requests (which some cities facilitate by dialing 3-1-1), covering issues such as graffiti, broken traffic lights, noise complaints, parking law enforcement, and potholes. Open service request data provides transparency about what types of requests are being requested and where, as well as how quickly requests are resolved. For Census purposes, service request data should at a minimum include: request type, responsible city department, location, and when the service was requested and fulfilled. (More info)
Question | Answer | Comment |
---|---|---|
Openly licensed | Yes | |
Available in bulk | Yes | |
Up-to-date | Yes | Data is auto-updated every Sunday. |
Available free online | Yes | |
Available free of charge | Yes | |
In an open format | CSV | |
findable | 4 | |
findable_steps | Went to open data portal, click on "Government", clicked on "CSB Service Requests (311)" | |
licence_url | public website, Data is open under Missouri sunshine law | |
Collected by government | Yes | |
usability | 2 | |
collector_name | City of St. Louis Citizen's Service Bureau | |
characteristics | Date received, Location, Type or description, Status (open, closed, etc.) | |
location | https://www.stlouis-mo.gov/data/service-requests.cfm - City of St. Louis open data portal |