U.S. City Open Data Census
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Non-emergency service requests (which some cities facilitate by dialing 3-1-1), covering issues such as graffiti, broken traffic lights, noise complaints, parking law enforcement, and potholes. Open service request data provides transparency about what types of requests are being requested and where, as well as how quickly requests are resolved. For Census purposes, service request data should at a minimum include: request type, responsible city department, location, and when the service was requested and fulfilled. (More info)
| Question | Answer | Comment |
|---|---|---|
| Openly licensed | Yes | |
| Available in bulk | Yes | District of Columbia Open Data DC |
| Up-to-date | Yes | City service requests (311) data is extensive. Archived years are separate by year. Current year is its own entry. Also, each service type has a "last 30 day" corresponding entry. |
| Available free online | Yes | Freely available however option to create an ArcGIS Online account in order to build web maps using ArcGIS Online. |
| Available free of charge | Yes | Freely available however option to create an ArcGIS Online account in order to build web maps using ArcGIS Online. |
| In an open format | CSV, GeoJSON, JSON, KML, SHP | |
| findable | 4 | |
| findable_steps | Search keyword 311 in https://opendata.dc.gov | District of Columbia Open Data DC |
| licence_url | https://creativecommons.org/licenses/by/4.0/ | |
| Collected by government | Yes | Shared by the DC Office of the Chief Technology Officer who administers https://opendata.dc.gov. |
| usability | 3 | |
| collector_name | Government of the District of Columbia | Shared by the DC Office of the Chief Technology Officer who administers https://opendata.dc.gov. |
| characteristics | Date received, Location, Type or description, Status (open, closed, etc.) | |
| location | https://opendata.dc.gov/datasets/all-city-service-reques - All City Service Requests in Last 30 Days, https://opendata.dc.gov/datasets/city-service-requests-i - City Service Requests in 2018 | City service requests (311) data is extensive - categorized by year and also separately by type. Search keyword 311 in https://opendata.dc.gov to find them all. |
