Service Requests 100% open

Louisville/Jefferson County, KY

What data is expected?

Non-emergency service requests (which some cities facilitate by dialing 3-1-1), covering issues such as graffiti, broken traffic lights, noise complaints, parking law enforcement, and potholes. Open service request data provides transparency about what types of requests are being requested and where, as well as how quickly requests are resolved. For Census purposes, service request data should at a minimum include: request type, responsible city department, location, and when the service was requested and fulfilled. (More info)

  • Date received
  • Location
  • Type or description
  • Status (open, closed, etc.)

How open is the data?

All answers

Question Answer Comment
Openly licensed Yes
Available in bulk Yes
Up-to-date Yes
Available free online Yes
Available free of charge Yes
In an open format CSV, JSON
findable 4
findable_steps Go to > content > search > "311"
Collected by government Yes
usability 3
collector_name Louisville MetroCall
characteristics Date received, Location, Type or description, Status (open, closed, etc.)
location - 311 Service Requests
Data is now being updated at least weekly, mostly nightly.

Meta data

Data location - 311 Service Requests
Data licence
Data format   CSV, JSON
Reviewer   Michael Schnuerle
Submitters   Data Officer
Last modified   Wed Aug 29 2018 02:17:17 GMT+0000 (UTC)