Service Requests 100% open

Pittsburgh, PA

What data is expected?

Non-emergency service requests (which some cities facilitate by dialing 3-1-1), covering issues such as graffiti, broken traffic lights, noise complaints, parking law enforcement, and potholes. Open service request data provides transparency about what types of requests are being requested and where, as well as how quickly requests are resolved. For Census purposes, service request data should at a minimum include: request type, responsible city department, location, and when the service was requested and fulfilled. (More info)

  • Date received
  • Location
  • Type or description
  • Status (open, closed, etc.)

How open is the data?

All answers

Question Answer Comment
Openly licensed Yes CC-BY
Available in bulk Yes
Up-to-date Yes Updated every 5 minutes
Available free online Yes
Available free of charge Yes
In an open format CSV
findable 4
findable_steps keyword search "311" on WPRDC
licence_url see metadata record
Collected by government Yes
usability 3
collector_name City of Pittsburgh Department of Innovation and Performance
characteristics Date received, Location, Type or description, Status (open, closed, etc.) Location is exact for non-sensitive request types, approximate for sensitive types. Coordinates, along with neighborhood/tract fields.
location href=""">rel="nofollow"> - WPRDC
Data guide available

Meta data

Data location - WPRDC
Data licence
Data format   CSV
Reviewer   anonymous
Submitters   anonymous
Last modified   Fri Feb 02 2018 03:00:42 GMT+0000 (UTC)