U.S. City Open Data Census
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Non-emergency service requests (which some cities facilitate by dialing 3-1-1), covering issues such as graffiti, broken traffic lights, noise complaints, parking law enforcement, and potholes. Open service request data provides transparency about what types of requests are being requested and where, as well as how quickly requests are resolved. For Census purposes, service request data should at a minimum include: request type, responsible city department, location, and when the service was requested and fulfilled. (More info)
| Question | Answer | Comment |
|---|---|---|
| Openly licensed | Yes | CC-BY |
| Available in bulk | Yes | |
| Up-to-date | Yes | Updated every 5 minutes |
| Available free online | Yes | |
| Available free of charge | Yes | |
| In an open format | CSV | |
| findable | 4 | |
| findable_steps | keyword search "311" on WPRDC | |
| licence_url | https://data.wprdc.org/dataset/311-data | see metadata record |
| Collected by government | Yes | |
| usability | 3 | |
| collector_name | City of Pittsburgh Department of Innovation and Performance | |
| characteristics | Date received, Location, Type or description, Status (open, closed, etc.) | Location is exact for non-sensitive request types, approximate for sensitive types. Coordinates, along with neighborhood/tract fields. |
| location | href="https://data.wprdc.org/dataset/311-data" https://data.wprdc.org/dataset/311-data">rel="nofollow">https://data.wprdc.org/dataset/311-data - WPRDC |
